How storefront data is handled

This policy is a launch-ready starting point for a WooCommerce storefront and should be reviewed against the final plugins, analytics, and legal requirements before launch.

Information collected

The storefront may collect account, checkout, billing, shipping, support request, order, device, and usage information needed to operate the catalog, process orders, respond to requests, prevent misuse, and maintain security.

WooCommerce and payment processing

Checkout information is used to process transactions and fulfill orders. Payment details are handled by the configured payment processor and should not be submitted through Support.

Support requests

Support submissions may include name, email, organization, SKU, lot ID, order number, and request details. This information is used to respond to documentation, pricing, partner, order, or checkout inquiries.

Cookies and local storage

The site uses cookies and browser storage for cart functionality, checkout, logged-in sessions, security, preferences, and researcher verification gate persistence.

Sharing

Information may be shared with service providers that operate the storefront, payment processing, shipping, email, analytics, security, compliance, or support workflows. Information may also be disclosed when required by law or to protect the site and its users.

Retention

Order, account, and support records are retained as needed for operations, compliance, tax, fraud prevention, dispute resolution, and legitimate business purposes.

Your choices

You may request access, correction, or deletion of personal information where applicable by contacting Support. Some records may need to be retained for lawful or operational reasons.

Contact for privacy requests

Use Support or email hello@based-research.com for privacy-related requests.